Why Use RCB to Pay Friends and Family?
- One-Stop-Shop for all your needs! Check your bank balance and send money from the same place.
- Let Recipients decide! They get to choose where the money goes – bank account, Venmo, or debit card.*
- Keep closer track of your money! No need to check your balance and switch to a payment app – you can pay directly from your RCB account.
- Don’t use mobile banking? You can access the same menu on your desktop.
*Payments processed to a debit card subject to a $1 fee per transaction.
How it Works:
Log in to Online Banking or download the Mobile App to try it out!
- Log in to your Reading Cooperative mobile or online banking application. Don’t have the mobile app? Download it here.
- Look for the two options: “P2P” or “Pay to Venmo”
- Select the recipient (or recipients) phone or email address from your Address Book and enter the amount you want to send.
- Click send. That’s it. You’re done and the recipient is given the choice what account the money goes to.
Safety First:
- Never send money to someone you've never met.
- Confirm the username or phone number of the person you are sending money to.
- Remember, authorized payments are final transactions.
How to Use P2P:
- Enter contact information for the person you want to pay (coming soon: contacts flowing into the app right from your phone).
- Enter the amount and add a memo.
- Choose the account and payment frequency
- Click "Pay" and confirm that you’ve scheduled a payment.
- The recipient will get a text message with a link to receive their funds. They can choose to deposit the money into their bank or Venmo account, or pay $1.00 to put it directly onto a debit card.
How to Use Venmo:
- Log in and select "Pay to Venmo", then click "Pay".
- Type in the amount you wish to send.
- Enter contact information for the person you want to pay (coming soon: contacts flowing into the app right from your phone).
- Add a note or message.
- Choose the account to pay from and click "Pay".
- Confirm the transaction by clicking "Submit".
Pay With Pay-a-Person:
Receiving P2P Payments:
Pay to Venmo:
FAQs
What does P2P stand for?
P2P stands for person-to-person payments.
When would I use a P2P option?
When paying a friend, vendor, or bill.
Do RCB Online & Mobile Banking users need a Venmo account?
No, the Online & Mobile Banking user does not need a Venmo account to send money from an RCB account.
What makes P2P more convenient than other forms of payment?
The recipient will receive their payment by debit card or Venmo instantaneously, or within one business day if they choose to receive their payment by bank account.
What is Venmo?
Venmo is a P2P platform designed to deliver electronic payments in a fast, efficient, and user-friendly way.
How much does this service cost me?
It costs nothing to use unless the recipient chooses to receive their payment through a debit card, which would result in the recipient paying a $1 fee per transaction.
What safety measures are in place?
The sender will use a security question or phrase that the recipient will have to answer before they receive their payment.
How much does the service cost the recipient?
Receiving funds comes at no cost to the recipient unless they choose to bypass their Venmo or bank account and have the funds go directly to a debit card – in which case, they would pay a $1 fee per transaction.
Can a payment be put on a credit card?
No, the recipient must choose between a bank account, debit card, or Venmo in order to receive their payment.
How will I know when a transaction has gone through?
The recipient will receive a text notification confirming the transaction. The sender can also check their bank account or Venmo transaction history to see if a payment has been accepted.
How do I add a contact?
Contacts can be added by searching for the user's phone number and selecting them as a new contact once a matching account is found.
Who should know the answer to the P2P security question?
Both the recipient and the sender would need to know the correct answer to the P2P security question.
How do I schedule a repeat payment?
Choose the P2P option.
Where does my payment go?
Your money will go to the bank account, debit card, or Venmo account of the recipient.
How long does it take?
The recipient will receive their payment by debit card or Venmo instantaneously, or within one business day if they choose to receive their payment by bank account.
Can a recipient change the "Deliver By" method when they receive notification of a payment?
Yes, the recipient can change their delivery method to debit card, bank account, or Venmo. Selecting bank account or debit card applies to all currently scheduled and future payments. Selecting Venmo applies to future payments only.