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Resource Center

Welcome to our community hub! Here, we keep you up-to-date on all of the latest happenings at RCB. Looking for information on schedule changes or branch closures? Trying to find out more about our services? You have come to the right place!

The second round of SBA PPP funding has been exhausted and the PPP portal is no longer accepting applications.

Latest Updates

Your family, health and safety matter most.

Masks Are Required for Unvaccinated Visitors
Maintain 6ft Apart

What's Available for You:

Drive Thru ATM Customer Service Online Banking Mobile App
Open an Account
Find Drive Thru Hours
Notary Services
Pay Bills
Deposit a Check
Withdraw Cash
Check Balance/Transfer Funds
Wire Transfers
CD Renewals
Get a New Debit Card
Report a Lost or Stolen Card
Report Fraud
Apply for a Mortgage or Loan
Find Loan Rates
For all other services, call Customer Service at 781.942.5000

FAQs

Several safety measures were put in place prior to reopening. This included routine cleaning and sterilization of all working areas, the opportunity for staff to regularly wash their hands, PPE such as masks and gloves for our staff, social distancing, and cough screens for employees and customers at each station. We are providing all essential resources, including hand sanitizer and disinfectant wipes, to thoroughly clean hard surfaces throughout the day, particularly in high traffic areas. All staff and customers are expected to follow good hygiene practices. Floor signs are positioned to assist with safe waiting distances.

RCB staff have been asked to exercise good judgment to safeguard their health and the health of their community, including staying home if they have any symptoms of illness or do not feel well. To better support each employee in making community-minded decisions, we have been providing up to two weeks of additional paid sick time for those who exhibit symptoms of the virus.

Extra steps will be taken to safely service our senior customers and customers with disabilities who may need additional assistance while banking at our branches.

Contact us at banking@readingcoop.com. We'll direct you to the right department.

Here are some helpful tips to consider when trying to avoid scams:

 

 

  • Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.

 

  • Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information.


Look out for mail, emails or phone calls that:

 

  • Offer early access to a payment. Anyone who promises early or fast payment in exchange for personal information is most likely a scammer.

 

  • Use suspicious phrases.

 

  • Ask for personal information. If you receive a phone call or text from someone claiming to be from your bank or a government agency asking to verify your personal information, hang up immediately and call your bank or report it to the IRS.

 

  • Deliver a phony check. Some scammers will send out fake checks and require the recipient to verify personal information in order to cash it.

 

  • Mention grandchild being in jail. Scammers pose as lawyers who need bail money (often thousands of dollars). The scammer tells the victim that the grandchild cannot call due to their phone being confiscated. They then give instructions for the victim to withdraw cash for a courier who is being sent to pick it up.

Don't See Your Question?

We are happy to help! Contact Customer Service at 781.942.5000 to speak with a representative about your concerns.