Resource Center

Several safety measures were put in place prior to reopening. This included routine cleaning and sterilization of all working areas, the opportunity for staff to regularly wash their hands, PPE such as masks and gloves for our staff, social distancing, and cough screens for employees and customers at each station. We are providing all essential resources, including hand sanitizer and disinfectant wipes, to thoroughly clean hard surfaces throughout the day, particularly in high traffic areas. All staff and customers are expected to follow good hygiene practices. Floor signs are positioned to assist with safe waiting distances.

RCB staff have been asked to exercise good judgment to safeguard their health and the health of their community, including staying home if they have any symptoms of illness or do not feel well. To better support each employee in making community-minded decisions, we have been providing up to two weeks of additional paid sick time for those who exhibit symptoms of the virus.

Extra steps will be taken to safely service our senior customers and customers with disabilities who may need additional assistance while banking at our branches.

Contact us at banking@readingcoop.com. We'll direct you to the right department.

Consumer: Online Banking and Bill Pay | Mobile Banking

Business: Online Banking and Bill Pay | Mobile Banking

Here are some helpful tips to consider when trying to avoid scams:

• Avoid clicking on links in unsolicited emails and be careful when opening email attachments. See Using Caution with Email Attachments and Avoiding Social Engineering and Phishing Scams for more information.

• Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.

• Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information.

Look out for mail, emails or phone calls that:

• Offer early access to a payment. Anyone who promises early or fast payment in exchange for personal information is most likely a scammer.

• Use suspicious phrases.

• Ask for personal information. If you receive a phone call or text from someone claiming to be from your bank or a government agency asking to verify your personal information, hang up immediately and call your bank or report it to the IRS.

• Deliver a phony check. Some scammers will send out fake checks and require the recipient to verify personal information in order to cash it.

• Mention grandchild being in jail. Scammers pose as lawyers who need bail money (often thousands of dollars). The scammer tells the victim that the grandchild cannot call due to their phone being confiscated. They then give instructions for the victim to withdraw cash for a courier who is being sent to pick it up.